CHIP Reverse Mortgage

CX Data and Insights Manager

CHIP Reverse Mortgage

2 days ago
Toronto, Canada
Hybrid
Full Time
Senior
0 applicants
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CHIP Reverse Mortgage
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About this role

The CX Data & Insights Manager at HomeEquity Bank is responsible for managing customer and partner feedback programs and translating insights into actionable recommendations. The role supports a customer-centric culture by analyzing feedback and research data to improve customer experience and organizational decisions. Situated within the marketing team, it involves cross-functional collaboration to enhance customer satisfaction and loyalty.

Skills

Qualifications

5-8+ years experience in customer insights or CX analyticsExperience with research platforms such as Alida or QualtricsKnowledge of survey design and research methodologiesBA/BS in Psychology, Sociology, Anthropology, Business, or related field
CHIP Reverse Mortgage

About CHIP Reverse Mortgage

chip.ca

CHIP Reverse Mortgage from HomeEquity Bank is Canada’s top provider of reverse mortgages. Request your free estimate today!

About CHIP Reverse Mortgage

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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