Global Payments

CX Research & Modeling Analyst

Global Payments

15 days ago
Jeffersonville, Indiana, USA
Hybrid
Full Time
Senior
0 applicants
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Global Payments
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About this role

A CX Research & Modeling Analyst at Global Payments designs and optimizes AI-driven text analytics models within Qualtrics Engage / XM Discover to transform unstructured customer feedback into actionable insights. The role focuses on building scalable systems that support customer satisfaction, loyalty, and long-term retention.

Skills

Qualifications

Bachelor’s degree in Business, Data Analytics, Information Systems, Psychology/SociologyQualtrics EngageXM DiscoverMedalliaMicrosoft Excel
Global Payments

About Global Payments

globalpayments.com

N/A

About Global Payments

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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