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© All Rights Reserved. ApplyBlast.com
Reserv
The Claims Customer Experience Manager leads US-based customer-facing Claims Operations Support teams, owning performance against SLAs, KPIs, and quality standards. This leadership role involves coaching team members, partnering with Process Managers to streamline workflows, and driving measurable improvements across the customer experience function. The position requires a data-driven approach to identify trends, implement corrective actions, and ensure compliance with insurance regulations.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2022
Reserv is a technology-enabled claims operations partner for MGAs and carriers, delivering data advantages to improve insurance outcomes. It blends the simplicity and scale of a TPA with the control and expertise of an in-house claims team, offering AI-driven claims processing, proactive operations, and configurable analytics across P&C. Reserv serves MGAs and carriers globally with a modern tech stack, dashboards, APIs, and white-glove service to optimize claims outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Reserv.
Sep 16, 2025
