CX Operations Supervisor
CoStar News(4 months ago)
About this role
A CX Operations Supervisor at CoStar Group’s Domain supports delivery of customer experience services for Campaigntrack clients across Australia and New Zealand. The role sits within the property technology marketplace and focuses on ensuring consistent, high-quality service delivery and operational alignment within the CX function. It contributes to company growth by supporting client satisfaction and cross-functional collaboration.
Required Skills
- Leadership
- Coaching
- Team Development
- Communication
- Problem Solving
- KPI Management
- Escalation Management
- SOPs
- Zendesk
- Data Analysis
+2 more
Qualifications
- Bachelor’s Degree in Business or Communications
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