CX Ops Manager
Biograph
About this role
Biograph is seeking a CX Ops Manager to develop and implement scalable customer success processes across in-clinic and mobile healthcare experiences, ensuring high-quality, personalized service as the company grows. The role involves building workflows, establishing standards, and collaborating cross-functionally to enhance member engagement and satisfaction.
Skills
About Biograph
biograph.comBiograph is a preventive health and longevity company focused on early disease detection and extending healthy lifespan. They operate clinics in New York and San Francisco that deliver advanced diagnostics—combining deep lab testing, imaging, genomics, and data-driven interpretation—to catch conditions earlier and quantify biological risk. Biograph translates those insights into personalized care plans and ongoing monitoring so clinicians and clients can reduce risk and optimize long-term health.
Recent company news
Modern HealthcareFDA clearances this week: GE HealthCare, Siemens Healthineers
Aug 7, 2025
The Tech BuzzLongevity guru Peter Attia exits David Protein, Biograph
1 month ago
spabusiness.comPeter Attia-backed diagnostics clinic Biograph reveals plans to scale
Jul 11, 2025
FindArticlesPeter Attia Exits David Protein As Biograph Stays Silent
1 month ago
Athletech NewsEarly Detection, Elevated: Biograph Opens NYC Clinic
May 21, 2025
About Biograph
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Biograph.
Salary
$100k – $130k
per year