nearshorebusinesssolutions
The CX Ops Specialist manages the systems, workflows, and data infrastructure supporting the customer experience from onboarding through renewal. This role focuses on optimizing HubSpot and Zendesk configurations to drive retention, expansion, and operational efficiency. The position requires strong expertise in SaaS customer success processes and cross-functional collaboration with Rev Ops teams.
Company Size
1-10 employees
Nearshore Business Solutions helps North American and global companies hire and manage skilled talent across Latin America, specializing in nearshore staffing and team extension. They offer end-to-end services — sourcing and vetting candidates, onboarding, payroll, and local HR/compliance — to simplify building distributed engineering, customer support, and operations teams in aligned time zones. By combining regional recruiting expertise with local employment knowledge and dedicated account management, they aim to reduce hiring risk, lower costs, and accelerate time-to-hire for businesses seeking Latin American talent.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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nearshorebusinesssolutions didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role