Customer Lifecycle Ops Manager

Practice Better(8 days ago)

RemoteFull TimeSenior$105,000 - $115,000Customer Operations

About this role

Practice Better is a platform dedicated to supporting health and wellness practitioners with practice management and client care. They are seeking a Customer Lifecycle Ops Manager to oversee analytics and operational systems that enhance customer retention and expansion post-acquisition.

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Required Skills

SQL
Dashboard
Hubspot
Zendesk
Analytics
Cohort Analysis
Data Visualization
Customer Success
AI
Metrics

About Practice Better

practicebetter.io

Practice Better is an all‑in‑one EHR and practice management platform used by over 50,000 practitioners to run and grow their health and wellness practices. It combines scheduling, secure client records and messaging, telehealth, intake forms and templates, billing/payments, and client-facing portals and programs into a single workflow. Designed for dietitians, coaches, therapists and other allied health professionals, Practice Better aims to streamline operations, improve client engagement, and keep data secure (HIPAA‑aligned) while integrating with common payment and calendar tools.

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