Logitech
The CX Quality & Development Specialist advocates for customer experience excellence by delivering personalized coaching, mentorship, and quality assurance insights to partner agents and leaders. This role focuses on driving continuous improvement through AI-based evaluations, root cause analysis, and the development of actionable coaching plans aligned with CX goals. The specialist collaborates with leadership to enhance coaching capabilities, facilitate calibration sessions, and support professional development initiatives across CX teams.
Discover the innovative world of Logitech Canada and shop everything MX, Mechanical Keyboards, Wireless Mice, Webcams, Headsets, Software, and more
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Logitech.
Logitech didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
Senior Associate Quality Specialist (BGC Taguig) | Onsite
TASQ Staffing Solutions
Quality Supervisor - Otsego Area
The Pivot Group
Associate Quality Specialist (Alabang) | Onsite
TASQ Staffing Solutions
Senior Associate Quality Specialist (BGC Taguig) | Onsite
TASQ Staffing Solutions
Associate Quality Specialist (Alabang) | Onsite
TASQ Staffing Solutions
Training & Quality Assurance Specialist
oraclecloudinfrastructure