Baylor Genetics
The CX Research & Measurement Lead owns Baylor Genetics’ enterprise customer experience research and measurement strategy across patient and provider journeys. This role establishes standards and governance for Voice of Customer programs, conducts customer and competitive research, and synthesizes intelligence to inform executive decisions. The position serves as the subject matter expert for customer experience measurement and presents insights to leadership.
Headquarters
Houston, Texas, United States
Baylor Genetics specializes in clinically relevant genetic testing and helps determine an individual's chance of developing or passing on a genetic disorder. With nearly 50 years of innovation and over 4 million tests performed worldwide, Baylor Genetics excels in the field of genetics and precision medicine, offering services including Whole Genome Sequencing, Whole Exome Sequencing, and chromosomal microarray analysis.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Baylor Genetics.
Baylor Genetics didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role
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