CX Researcher (x,f,m)
DKB Code Factory(4 days ago)
HybridFull TimeSenior$60,000 - $90,000Product Research
Apply NowAbout this role
Join DKB Code Factory as a CX Researcher and play a critical role in shaping retail banking products used by millions. You will support product teams with customer research and insights to influence strategic product directions in an agile environment.
Required Skills
- User Interviews
- Customer Research
- Workshop Facilitation
- Data Analysis
- Design Thinking
- Service Design
- UX Metrics
- Survey Design
- A/B Testing
- Storytelling
About DKB Code Factory
dkbcodefactory.comDKB Code Factory is the engineering and product studio of DKB focused on building modern digital banking experiences and platforms. They design and deliver customer-facing apps, internal systems, and APIs using contemporary web and cloud-native technologies, strong product design, and agile practices. The team emphasizes scalable architecture, developer experience, and cross-functional collaboration to accelerate DKB’s digital transformation.
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