oraclecloudinfrastructure
The CX Technology Analyst is responsible for executing the implementation and evolution of Voice of the Customer (VoC) programs on platforms such as Medallia and/or Qualtrics. This role involves configuring and administering customer experience programs, developing surveys, dashboards, and automations, and ensuring data quality through integrations and analysis. The position requires supporting active programs, training users, and driving actionable insights from key experience metrics.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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