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CX Trainer at Ethos Life - ApplyBlast

CX Trainer

Ethos Life

4 days ago

4.3 on Glassdoor

Bangalore, Karnataka, India

Onsite

Full Time

Medior

0 applicants

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About this role

Ethos is seeking a seasoned CX Trainer to deliver and support training programs that enhance employee efficiency and success within the Customer Experience department. The role involves leading regular training sessions, assessing skill levels, and coaching new team members to ensure compliance with company policies and legal standards. This position plays a pivotal role in fostering a skilled workforce while reporting to the Senior Manager of Customer Experience Strategy.

Responsibilities

Deliver and support training programs to enhance employee efficiency and success
Assess current training programs and recommend improvements for effectiveness
Coach and monitor new employees to increase their effectiveness and compliance

Skills

About Ethos Life

ethos.com

Headquarters

Austin, Texas, United States

Company Size

501-1000 employees

Founded

2016

View Profile

Ethos is a U.S.-based digital life insurance company that offers instant online quotes and affordable term, whole, and indexed universal life policies. The platform emphasizes a fast, user-friendly buying experience — including no-exam options and same-day coverage — enabled by streamlined digital underwriting. Founded in 2016 (headquartered in Austin with an office in San Francisco), Ethos works with partner carriers, serves customers across the U.S., and has earned industry recognition and strong customer ratings.