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Policy Operations Manager at Ethos Life - ApplyBlast

Policy Operations Manager

Ethos Life

6 days ago

4.3 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Policy Operations Manager leads the Policy Administration team to enhance customer experience through process innovation and efficient operations. This role involves overseeing day-to-day team activities, driving process improvements, and collaborating with cross-functional stakeholders to ensure seamless policy servicing. The position requires a people-centric leader passionate about solving complex operational challenges and fostering a positive team culture.

Responsibilities

Lead and manage day-to-day operations of the Policy Administration team
Identify opportunities for process improvement and innovation to enhance performance
Recruit, hire, mentor, and develop team members to foster a positive culture

Skills

About Ethos Life

ethos.com

Headquarters

Austin, Texas, United States

Company Size

501-1000 employees

Founded

2016

View Profile

Ethos is a U.S.-based digital life insurance company that offers instant online quotes and affordable term, whole, and indexed universal life policies. The platform emphasizes a fast, user-friendly buying experience — including no-exam options and same-day coverage — enabled by streamlined digital underwriting. Founded in 2016 (headquartered in Austin with an office in San Francisco), Ethos works with partner carriers, serves customers across the U.S., and has earned industry recognition and strong customer ratings.