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CX Training Facilitator at BambooHR - ApplyBlast

CX Training Facilitator

BambooHR

29 days ago

3.8 on Glassdoor

Draper, Utah, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The CX Training Facilitator delivers dynamic, learner-centered training experiences to accelerate skill acquisition and drive consistent performance across the Customer Experience organization. This role independently facilitates onboarding and skill-development programs, blending instructor-led training with digital and AI-assisted learning insights to support role proficiency and long-term success. The position requires strong facilitation and coaching skills to adapt delivery, monitor learner progress, and provide actionable feedback that improves readiness and performance.

Responsibilities

Facilitate onboarding and skill-development programs for CX team members
Coach and assess learner proficiency through role plays and simulations
Monitor cohort health using LMS data and AI-assisted insights

Skills

About BambooHR

bamboohr.com

Headquarters

Draper, Utah, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

BambooHR is a cloud-based human resources software company that provides an all-in-one HRIS tailored primarily to small and medium-sized businesses. Its platform centralizes employee records, applicant tracking, onboarding, time-off management, performance reviews, and reporting, while offering integrations, mobile apps, and people analytics to streamline HR workflows. Known for a clean, user-friendly interface and configurable workflows, BambooHR helps HR teams reduce administrative overhead and improve hiring, retention, and employee experience.