ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

CXE 2 at HackerRank - ApplyBlast

CXE 2

HackerRank

19 days ago

3.7 on Glassdoor

Santa Clara, California, United States

Hybrid

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Customer Experience Engineering 2 role at HackerRank leads complex technical problems and high-stakes customer situations from investigation through resolution and prevention. This position combines technical depth with strong communication skills to guide customers, build automated solutions, and improve AI workflows. The role involves managing concurrent priorities, mentoring junior engineers, and participating in rotational shifts to support global customer needs.

Responsibilities

Lead complex technical customer escalations through investigation and resolution
Build scripts, automations, and AI agents to reduce customer effort and repeat work
Mentor junior engineers and improve team runbooks based on customer issue patterns

Skills

About HackerRank

hackerrank.com

Headquarters

Cupertino, California, United States

Company Size

201-500 employees

Founded

2012

View Profile

HackerRank is an online platform for coding tests and technical interviews that helps companies assess, interview, and hire software developers. It provides a library of pre-built and customizable coding challenges, real-world programming tasks, timed assessments, and live pair‑programming interview tools across many languages and frameworks. The platform automates scoring and ranking, offers analytics and reporting, and integrates with ATS and recruiting workflows to streamline screening at scale. Organizations use HackerRank to run prescreens, take‑home projects, and interview sessions that support skills‑based hiring.