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Czech-speaking Customer Support Agent | Remote | Greece at Concentrix - ApplyBlast

Czech-speaking Customer Support Agent | Remote | Greece

Concentrix

15 days ago

3.3 on Glassdoor

Athens, Attica, Greece

Hybrid

Full Time

Junior

0 applicants

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About this role

CBTalents is seeking a Czech-speaking Customer Support Agent to provide remote assistance for customers experiencing truck breakdowns and needing roadside support. The role involves handling customer inquiries via phone and email, coordinating with service partners, and managing cases within a CRM system. This position offers a remote work model with initial on-site training and periodic activities for Athens-based candidates.

Responsibilities

Answer incoming calls and emails about truck breakdowns and roadside assistance
Gather and verify customer vehicle location and coverage information
Coordinate assistance with technicians dealers towing providers and other partners

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.