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Data Analyst II at Upgrade - ApplyBlast

Data Analyst II

Upgrade

21 days ago

4.1 on Glassdoor

Phoenix, Arizona, United States

Hybrid

Full Time

Medior

2 applicants

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About this role

The Data Analyst II role leverages quantitative and qualitative skills to drive insight-driven decision-making and optimize operations within the Phoenix Service Center. This position involves exploring and modeling data to identify efficiency opportunities, developing performance measurement KPIs, and building dashboards to support operational leaders. The role focuses on areas such as capacity planning, workforce analytics, and customer experience analytics to enhance organizational value.

Responsibilities

Analyze large datasets to identify trends and key business drivers
Develop statistical models and forecasts to quantify operational impact
Create data visualizations and dashboards to communicate insights to stakeholders

Skills

About Upgrade

upgrade.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2016

View Profile

Upgrade is a consumer fintech company offering a broad range of financial products, including fixed-rate personal loans up to $50,000, credit cards (Upgrade Card and OneCard Essentials), Rewards Checking with cash back, Premier Savings with competitive APY, Buy Now Pay Later via Flex Pay, auto loan financing and refinancing, and cash advances. Upgrade provides fast online applications and tools to help customers manage credit and build their financial future. It operates as a financial technology company — not a bank — partnering with bank partners to deliver transparent, consumer-friendly alternatives to traditional banking.