Data & IT Support Analyst

The Data & IT Support Analyst serves as the hands-on administrator for Firmable’s internal systems, managing the setup, security, and day-to-day operations of platforms and devices across multiple countries. This role involves designing access controls, maintaining audit readiness for SOC 2 and ISO 27001, and providing technical support to ensure systems remain secure and available. The position reports to the Head of Security, Infrastructure & IT and requires a proactive approach to troubleshooting and system maintenance.