Lucidya
The Data Protection Officer (DPO) is the central authority for privacy governance, responsible for safeguarding customer and employee data across the organization. The role focuses on aligning legal, operational, and technical controls with standards such as GDPR, PDPL, NCA frameworks, and ISO 27001, and serving as the primary liaison with auditors and regulators. The DPO partners with Product, Engineering, and other teams to embed privacy-by-design into SaaS products and maintain comprehensive data inventories and lifecycle policies.
Lucidya is an AI-native Customer Experience Management (CXM) platform that unifies social listening, omnichannel engagement, AI agents, and customer analytics into a single platform. It helps brands monitor conversations, manage customer interactions, and deliver personalized, real-time support across channels, with capabilities tailored for the MENA region including multilingual and culturally-nuanced AI. Lucidya serves a wide range of industries including banking, insurance, travel, hospitality, and government, empowering organizations to turn customer data into actionable insights and resolutions.
Lucidya Launches Enterprise AI Agent Platform to Accelerate MENA Expansion
11 hours ago
Lucidya Unveils Enterprise AI Agent Platform to Power Customer Experience and Drive MENA Expansion
8 hours ago
Why these startup CEOs don’t think AI will replace human roles
3 weeks ago
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lucidya.
Lucidya didn’t post a salary, so this is our estimate from similar listings.
Lucidya Secures $30 Million in Series B
Jul 21, 2025
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