Data Protection Specialist – Customer Service (m/w/d)
Octopus Energy Group(11 days ago)
About this role
The Data Protection Lead – Customer Service at Octopus Energy Germany owns operational responsibility for data protection across operations and customer service, embedding privacy into processes, systems and daily customer interactions. The role partners with external data protection officers, the legal team and internal stakeholders and includes hands-on work in customer service to understand real use cases.
Required Skills
- Data Protection
- Privacy
- GDPR
- ISO 27001
- DPIA
- Risk Management
- Customer Service
- Process Design
- Compliance
- Stakeholder Management
+4 more
Qualifications
- Certified Data Protection Officer (TÜV/IHK or equivalent)
About Octopus Energy Group
octopus.energyOctopus Energy is a UK-based energy supplier focused on delivering cheaper, greener energy and billed as one of the country's most awarded providers. It sells household and business energy alongside products and services for heat pumps, rooftop solar, batteries and electric vehicle charging. Octopus runs a range of smart tariffs that reward shifting or reducing use when the grid is stressed and often advertises prices below the regulated price cap. The company also invests heavily in renewable generation and promotes a technology-driven, customer-focused approach to energy.
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