Wipro
This role involves overseeing daily production performance, resolving technical escalations, and developing the capabilities of Production Specialists within a client-facing service delivery environment. The incumbent reviews performance dashboards, troubleshoots complex issues, and mentors team members to ensure adherence to service level agreements and operational excellence.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role
Knowledge Center Escalation Coordinator
Empower AI
NOC Operations Analyst
SIGMA CONSULTING GROUP
Specialist Contact Management
Omya
Sr. Manager, Customer Loyalty & Retention
Service Experts LLC
Senior Site Reliability Engineer – Forward Deployed (AWS & Databricks)
Abacus Insights
Senior Systems Analyst, Data Foundations
Salesforce