Deal Desk Manager
Intercom(11 days ago)
About this role
Mid-level Deal Desk role at Intercom within the Sales Operations organization, supporting the company's AI customer service product. The role sits in the commercial function and contributes to scaling sales operations and commercial processes in a fast-growing SaaS/AI company.
Required Skills
- Deal Desk
- Contract Management
- CPQ
- Quote-To-Order
- Contract Review
- Salesforce
- Excel
- Communication
- Negotiation
- Problem Solving
+2 more
Qualifications
- Bachelor's Degree
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.