Dedicated Client Liaison

The Dedicated Client Liaison supports the intake, coordination, and resolution of inquiries and service requests related to employee benefits packages, including absence management, disability, and paid family medical leave. This role requires a deep understanding of benefits administration to translate expertise into practical workplace solutions for both the client and their employees. The position involves partnering with client stakeholders, HR teams, and employees to provide guidance, resolve issues, and ensure timely and accurate benefit processing.