EVERIENCE
The Delivery Manager role at HELPLINE involves managing and supporting Service Desk or proximity teams to meet contractual commitments and optimize production resources. This position focuses on operational management of the user experience, ensuring service level adherence, and driving continuous improvement initiatives. The role requires strong leadership, ITIL knowledge, and the ability to manage client relationships and financial performance.
Everience is an international consulting and digital services group that guides organizations in orchestrating human/AI symbiosis within the enterprise. The company offers expertise across generative AI, employee experience, cybersecurity, cloud infrastructure, intelligent workplace, data, and application development. Operating in 23 countries and serving over 200 clients, Everience helps businesses harness AI as a driver of competitiveness and responsible growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EVERIENCE.
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