Delivery Operations Manager

Pulselive(25 days ago)

London, United Kingdom, Kennington, London, United KingdomOnsiteContractManager$96,833 - $130,037 (estimated)Client Delivery

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About this role

The Delivery Operations Manager is responsible for managing the end-to-end delivery of enhancements and maintenance updates for a fan-facing software product used by millions. This role serves as the primary point of contact for both internal teams and clients, facilitating communication and collaboration while leading Agile ceremonies and triaging client issues. The Manager will gather requirements, refine and document Jira tickets, and work closely with technical leads to ensure timely and quality delivery, while also identifying and managing dependencies and risks. Candidates should have over three years of experience in digital delivery and a strong understanding of CMS products and UX principles.

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Required Skills

Delivery Management
Agile Ceremonies
Client Communication
Issue Triage
Jira Management
Requirements Gathering
Risk Management
Dependency Management
Team Leadership
UX Understanding

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About Pulselive

www.pulselive.com

Pulselive is a leading digital media and sports technology company that specializes in creating innovative digital solutions for sports organizations. By utilizing advanced technology, Pulselive enhances fan engagement and community connections, offering services such as content management systems, identity management, and web-based activation tools. With a diverse portfolio that includes partnerships with major sports entities, Pulselive is dedicated to shaping the future of sports through technology, inspiring fans worldwide.