Client Operations Manager

A Client Operations Manager at Beyond Digital is responsible for ensuring effective communication between internal teams and external clients while managing multiple client accounts. The role involves supporting product development and delivery, troubleshooting issues, writing feature briefs, and conducting quality assurance for product features. The position requires proficiency in digital tools, strong organizational skills, and the ability to adapt to a fast-paced environment. Additionally, the manager serves as a key contact for clients, facilitating smooth operational workflows and escalating high-priority issues as needed.