De'Longhi Customer Support Specialist with German

Philip Morris International(1 month ago)

Katowice, PolandOnsiteFull TimeJunior$30,466 - $41,839 (estimated)Customer Service

About this role

Customer Support Specialist for De'Longhi providing front-line assistance to customers via phone and online channels. The role resolves routine product and technical issues, offers product advice, and maintains accurate customer records. It supports pre- and post-sales interactions within an international team based in Katowice.

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Required Skills

German
English
MS Office
Troubleshooting
Customer Service
Communication
Organization
Data Management
Phone Support

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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