Dental Training Team Lead

Dandy(1 month ago)

HybridFull TimeManager$82,100 - $96,600Commercial

About this role

The Dental Training Team Lead at Dandy is responsible for supervising and enhancing the performance of frontline Trainers who facilitate onboarding for new customers. This role involves coaching, implementing quality assurance strategies, and optimizing operations to improve the onboarding process while collaborating with cross-functional teams. The ideal candidate will possess strong leadership skills, a data-driven mindset, and the ability to navigate a fast-paced environment, with up to 50% travel required for in-practice support. Additionally, the position focuses on analyzing performance metrics and refining training content to enhance customer success and operational efficiency.

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Required Skills

Team Leadership
Coaching
Quality Assurance
Operational Efficiency
Customer Satisfaction
Data Analysis
Process Optimization
Performance Metrics
Cross-Functional Collaboration
Training Development

+10 more

About Dandy

meetdandy.com

Dandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.

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