Deployment Operations Engineer (Field Operations)

Base Power

4 months ago

Austin, TX

Onsite

Full Time

Medior

0 applicants

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About this role

The Deployment Operations Engineer at Base acts as a technical expert for field crews, providing essential support during battery installations and service calls through communication channels like phone, text, and Slack. This role involves troubleshooting electrical and hardware issues, analyzing field data to identify trends, and collaborating with other teams to enhance operational procedures and member experience. The engineer plays a crucial role in improving installation efficiency and safety while potentially advancing into leadership or engineering positions. A solid background in technical support and a strong understanding of electrical systems are essential for success in this role.

Skills

Qualifications

4-year degree or equivalent electrical experienceLicensed electrician (preferred)

About Base Power

www.basepowercompany.com

Base Power is an innovative energy provider based in Texas, offering an approach that combines affordable electricity with a robust home backup power solution. The company installs battery systems directly in homes, ensuring reliable power during outages while providing energy at below-market rates. Base Power's customers benefit from seamless transitions between grid power and battery backup, with automatic management that prevents service disruption. Through its unique business model, Base balances power in the grid and offers its services without the hefty upfront costs typically associated with energy solutions.