Representative, Operations

Philip Morris International(2 years ago)

Kolkata, IndiaOnsiteFull TimeJunior$45,094 - $61,150 (estimated)Operations

About this role

A Representative, Operations provides front-line customer and technical support via inbound/outbound calls, email, chat, or web, resolving routine product and service issues. The role may also include content moderation duties involving review of potentially sensitive text, image, and video content.

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Required Skills

Customer Service
Technical Support
Computer Navigation
Verbal Communication
Written Communication
Attention To Detail
Multi-Tasking
Problem Solving
Content Moderation
Data Entry

+2 more

Qualifications

Graduate / Undergraduate in any discipline

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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