Designated Complaint Unit (DCU) Specialist

The Designated Complaint Unit (DCU) Specialist supports global complaint handling activities, ensuring complaints are assessed, documented, and processed in compliance with medical device regulations and internal procedures. This role involves collaborating with cross-functional teams to maintain accurate complaint records, support investigations, and contribute to post-market surveillance and continuous improvement initiatives. The position plays a key role in maintaining regulatory compliance, product quality, and audit readiness across the company's global portfolio.