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PMS Complaint Handling Specialist at Philips - ApplyBlast

PMS Complaint Handling Specialist

Philips

2 months ago

3.8 on Glassdoor

Drachten, Friesland, Netherlands

Hybrid

Full Time

Medior

0 applicants

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About this role

The Post-Market Surveillance & Complaint Handling Specialist is responsible for managing complaint handling and post‑market surveillance activities for medical devices, ensuring product safety, regulatory compliance, and continuous improvement. The role involves investigating complaints, monitoring trends, supporting vigilance reporting, and preparing PMS documentation while collaborating with quality, regulatory, clinical, R&D, manufacturing, and market teams.

Responsibilities

Investigate customer complaints and adverse events
Monitor complaint trends and support vigilance reporting
Prepare and maintain PMS plans and reports

Skills

Qualifications

Bachelor degree in Medical Sciences, Healthcare Management, Engineering, Quality, Life Sciences or equivalent

About Philips

philips.com

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

10001+ employees

Founded

1891

View Profile

Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.