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Designated Support Engineer (DSE) at Everpure - ApplyBlast

Designated Support Engineer (DSE)

Everpure

1 month ago

3.6 on Glassdoor

Raleigh, North Carolina, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Designated Support Engineer (DSE) serves as the technical anchor for strategic accounts, ensuring the Everpure Platform operates reliably. The role involves proactive health monitoring, complex issue resolution, and acting as a trusted advisor to translate customer needs into product improvements.

Responsibilities

Drive account health and stability for strategic customers
Orchestrate complex resolution of high‑impact hardware and software issues
Manage critical escalations and own ticket lifecycle

Skills

About Everpure

purestorage.com

Headquarters

Santa Clara, California, United States

Company Size

5001-10000 employees

Founded

2009

View Profile

Everpure (formerly Pure Storage) is an enterprise data platform company that provides AI-ready, cloud-scale storage and data management solutions under its Everpure platform. Its offerings include FlashArray and FlashBlade all-flash storage, the Evergreen//One subscription service with six-nines reliability, and the Enterprise Data Cloud for unified, policy-driven data governance across on-premises and cloud environments. Everpure is designed to simplify enterprise AI, reduce operational costs and risk, and deliver nondisruptive upgrades through its Evergreen architecture.