Thales

Designated Support Engineer

Thales

14 days ago
Jakarta
Onsite
Full Time
Senior
0 applicants
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Thales
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About this role

A Designated Support Engineer at Thales provides dedicated technical support for strategic customers, ensuring service stability, rapid incident resolution, and high customer satisfaction through proactive management and collaboration across teams.

Skills

Qualifications

Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience3–6+ years of experience in Technical Support, Systems Engineering, or similar customer-facing technical rolesStrong troubleshooting skills across networking, security, and web technologiesExperience handling high-severity incidents and customer escalationsExcellent written and verbal communication skills
Thales

About Thales

thalesgroup.com

From Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks

About Thales

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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