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Designated Support Engineer at Zip - ApplyBlast

Designated Support Engineer

Zip

9 months ago

3.9 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

0 applicants

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About this role

The Designated Support Engineer (DSE) at Zip serves as a key technical partner for high-profile enterprise customers, overseeing complex technical engagements to enhance product adoption and stability. This role requires deep involvement with customer workflows and integrations, offering proactive recommendations while troubleshooting issues in collaboration with engineering teams. The DSE is responsible for conducting operational reviews and providing structured post-incident guidance, advocating for customer needs internally to influence product development and support scalable operational improvements.

Skills

About Zip

ziphq.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2020

View Profile

Zip is a leading AI procurement orchestration platform that automates the entire intake-to-pay process using purpose-built AI agents and Superagents. Its product suite includes Intake-to-Procure, Procure-to-Pay, Sourcing, Supplier Onboarding, Risk Orchestration, AI Contract Orchestration, Global Payments, and Vendor Cards. Zip helps organizations of all sizes drive operational efficiency, mitigate risk, ensure compliance, and optimize spend across procurement, finance, and accounting functions.