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© All Rights Reserved. ApplyBlast.com
Exchange Technology Solutions
The Deskside Support Technician provides technical support to end-users, troubleshooting issues, and deploying and maintaining hardware at client sites. This role involves managing incidents and requests, utilizing ConnectWise Manage for service ticket documentation, and delivering responsive on-site and remote support for desktops, laptops, and network connectivity. The position requires collaboration with internal teams to ensure excellent customer service in line with client service level agreements.
Exchange Technology Solutions (ETS), part of the BK Global Family of Companies, is a comprehensive broker solutions provider for suppliers selling consumer electronics into military retail exchanges. ETS works directly with military retail channels such as AAFES, NEXCOM, MCX, CGX, and VCS, offering services including buyer interaction, worldwide in-store presence, and EDI/data processing. Their mission is to help technology brands maximize their potential in the military retail marketplace.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Exchange Technology Solutions.
Exchange Technology Solutions didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role