Exchange Technology Solutions
The Service Desk Analyst provides technical support and troubleshooting to end-users while delivering excellent customer service. This role involves managing incidents, maintaining documentation, and offering both onsite and remote support for hardware and software applications. The position requires regular communication with clients and participation in various IT services tasks.
Exchange Technology Solutions (ETS), part of the BK Global Family of Companies, is a comprehensive broker solutions provider for suppliers selling consumer electronics into military retail exchanges. ETS works directly with military retail channels such as AAFES, NEXCOM, MCX, CGX, and VCS, offering services including buyer interaction, worldwide in-store presence, and EDI/data processing. Their mission is to help technology brands maximize their potential in the military retail marketplace.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Exchange Technology Solutions.