Desktop Engineer L1
Duckard(7 months ago)
About this role
A Technical Support Specialist at Teleperformance provides day-to-day technical assistance to employees, addressing hardware and software issues and diagnosing problems through user interaction. The role supports evaluation of IT systems and recommends improvements to the infrastructure, while working within established standards and occasionally leading junior team members. It emphasizes continuous process improvement and knowledge sharing.
Required Skills
- Technical Support
- Troubleshooting
- Hardware Support
- Software Support
- Diagnostics
- Problem Escalation
- IT Evaluation
- Team Leadership
- Communication
Qualifications
- University Degree
About Duckard
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
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