Desktop Support Administrator

SkyBox Labs

3 months ago

4.2 on Glassdoor

Burnaby, British Columbia

Hybrid

Contract

Junior

1 applicant

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About this role

The Desktop Support Administrator at SkyBox Labs provides first-line technical support to in-studio and remote employees, ensuring smooth IT operations across the game development studio. The role is a 12‑month fixed term position based primarily in the Burnaby office. It focuses on maintaining reliable desktop environments and systems that directly support the productivity of teams working on major game titles. The position sits within a collaborative, inclusive culture with opportunities for learning and development.

Skills

Qualifications

IT DiplomaCompTIA

About SkyBox Labs

skyboxlabs.com

SkyBox Labs is a full-service game development studio based in Vancouver, BC, founded in 2011. The studio partners with major publishers and developers — including Xbox Game Studios, Bungie, and Electronic Arts — and has contributed to high-profile titles such as Halo Infinite (co-development), Minecraft, Fallout 76, and Destiny 2. SkyBox provides end-to-end and co-development services across engineering, art, and live-ops to help deliver and support world-class games.