Desktop Support Administrator
SkyBox Labs(1 month ago)
About this role
The Desktop Support Administrator at SkyBox Labs provides first-line technical support to in-studio and remote employees, ensuring smooth IT operations across the game development studio. The role is a 12‑month fixed term position based primarily in the Burnaby office. It focuses on maintaining reliable desktop environments and systems that directly support the productivity of teams working on major game titles. The position sits within a collaborative, inclusive culture with opportunities for learning and development.
Required Skills
- Help Desk Support
- Technical Troubleshooting
- Hardware Setup
- Software Support
- IT Asset Management
- User Account Management
- Process Improvement
- User Onboarding
- User Offboarding
- Windows Administration
+10 more
Qualifications
- IT Diploma
- CompTIA
About SkyBox Labs
skyboxlabs.comSkyBox Labs is a full-service game development studio based in Vancouver, BC, founded in 2011. The studio partners with major publishers and developers — including Xbox Game Studios, Bungie, and Electronic Arts — and has contributed to high-profile titles such as Halo Infinite (co-development), Minecraft, Fallout 76, and Destiny 2. SkyBox provides end-to-end and co-development services across engineering, art, and live-ops to help deliver and support world-class games.
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