Desktop Support Analyst 1
Asurion(1 month ago)
About this role
A Desktop Support Analyst 1 is an entry-level IT role providing frontline support for end-user computing at a single site within a midsize or larger organization. The position handles incidents and collaborates with IT teams to maintain continuity of user-facing systems and services. It typically requires a few years of related experience and familiarity with common enterprise IT environments.
Required Skills
- Desktop Support
- Troubleshooting
- Active Directory
- Office 365
- IP Telephony
- Citrix
- Hardware Deployment
- Remote Support
- ServiceNow
- Asset Management
+6 more
Qualifications
- ITIL
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