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Desktop Support Analyst I at Diamondback Energy - ApplyBlast

Desktop Support Analyst I

Diamondback Energy

21 days ago

3.6 on Glassdoor

Oklahoma City, Oklahoma, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Desktop Support Analyst I serves as a primary point of contact for employees seeking technical assistance across multiple locations, delivering prompt support through in-person, phone, email, and remote tools. This role requires a proactive professional who effectively resolves desktop and end-user technology issues while maintaining accurate records of incidents and assets. The position involves collaborating with IT teams and cross-functional groups to ensure seamless support for users with varying levels of technical expertise.

Responsibilities

Deliver prompt desktop support to end users across multiple locations
Resolve technical problems and route issues to appropriate teams
Maintain detailed records of incidents, equipment, and software assets

Skills

About Diamondback Energy

diamondbackenergy.com

Headquarters

Midland, Texas, United States

Company Size

1001-5000 employees

Founded

2007

View Profile

Diamondback Energy is an independent oil and natural gas company focused on the acquisition, development, exploration, and exploitation of unconventional, onshore oil and natural gas reserves. The company primarily operates in the Permian Basin in West Texas and is part of the energy and upstream oil and gas industry.