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Desktop Support Analyst at Magnet Forensics - ApplyBlast

Desktop Support Analyst

Magnet Forensics

2 months ago

4.3 on Glassdoor

Ottawa, Ontario, Canada

Onsite

Full Time

Junior

0 applicants

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About this role

The Desktop Support Analyst provides hands‑on technical assistance to Magnet Forensics employees, ensuring their desktops, laptops, and related systems are properly installed, maintained, and supported. The role involves troubleshooting issues, managing updates and configurations, documenting procedures, and offering support outside regular business hours.

Responsibilities

Install, support, and manage desktop computers
Document internal procedures and create knowledge‑base articles
Provide end‑user support outside normal business hours

Skills

Qualifications

Bachelor’s Degree in Computer Science or related fieldDiploma in Computer Science or related field

About Magnet Forensics

magnetforensics.com

Headquarters

Atlanta, Georgia, United States

Company Size

501-1000 employees

Founded

2009

View Profile

Magnet Forensics is a digital forensics software company that develops tools for acquiring, analyzing, and reporting on digital evidence from computers, mobile devices, cloud services, and other data sources. Its products are used by law enforcement, government, and corporate investigators in forensic and incident response investigations.