procomconsultantsgroup.com
The Desktop Support Engineer provides Level‑1 technical assistance for desktops, laptops, and peripherals to internal and external customers, handling hardware repairs, software configuration, and remote support while adhering to service level agreements. The role involves troubleshooting, coordinating with OEM vendors, managing parts returns, and communicating technical information to both technical and non‑technical users.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for procomconsultantsgroup.com.
59% below the average for this role
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