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Desktop Support Technician at Leidos - ApplyBlast

Desktop Support Technician

Leidos

16 days ago

3.9 on Glassdoor

Virginia Beach, Virginia, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Leidos is seeking a Mid-level Desktop Support Technician to provide desk-side support and troubleshoot IT devices for a government site in Virginia Beach, VA. The role involves resolving customer tickets, addressing hardware and software issues, and maintaining networked devices as part of the Field Services team. This position supports the Navy-Marine Corps Intranet infrastructure under the NGEN program.

Responsibilities

Troubleshoot and resolve user computer hardware and software issues
Manage resolution of customer tickets according to Service Level Requirements
Troubleshoot and resolve local and networked Multi-Function Devices and printers

Skills

Qualifications

HS diplomaDoD 8570 IAT Level II: Security+ or higher Certification

About Leidos

leidos.com

Headquarters

Reston, Virginia, United States

Company Size

10001+ employees

Founded

1969

View Profile

Leidos is a Fortune 500 science and technology company that delivers solutions at the intersection of national security, health, and critical infrastructure, serving defense, federal government, intelligence, and commercial markets. With a global workforce of approximately 47,000, the company provides capabilities across AI, cybersecurity, digital modernization, mission software, space, maritime, managed health, and energy infrastructure. Leidos partners with government agencies and large enterprises to deliver mission-critical innovations that address complex national and global challenges.