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Desktop Support Technician at Cornell University - ApplyBlast

Desktop Support Technician

Cornell University

5 days ago

Ithaca, New York, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

Cornell University is seeking a Desktop Support Technician to provide advanced technical support for desktop computing environments, mobile devices, and enterprise applications across the university. The role involves troubleshooting complex issues, deploying and supporting a wide range of devices and applications, and collaborating with technical teams to deliver seamless IT services. This position serves as a trusted technology partner, helping faculty and staff stay connected, productive, and secure through responsive customer service.

Responsibilities

Provide advanced technical support for Windows, macOS, and iOS devices
Deploy and manage computers using SCCM and Jamf desktop management tools
Troubleshoot complex technical issues and resolve service requests

Skills

About Cornell University

cornell.edu

Headquarters

Ithaca, New York, United States

Company Size

10001+ employees

Founded

1865

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Cornell University is a private Ivy League research university offering undergraduate, graduate, and professional education across more than 100 fields of study. Its colleges and schools span campuses in Ithaca, New York City, and Doha, Qatar, combining a land‑grant mission with global research and outreach. Cornell is known for interdisciplinary scholarship and strong professional programs—engineering, business, law, medicine, veterinary medicine, architecture, agriculture, hotel administration, human ecology, and industrial and labor relations—along with sustainability and public‑impact initiatives. Students and researchers choose Cornell for its rigorous academics, extensive resources, and emphasis on innovation and global partnerships.