ALERT 360
The Detection Agent monitors customer surveillance CCTV video alarms and provides customer service with civility, confidentiality, and professionalism. This role ensures the security and safety of customers by resolving alarms quickly and accurately while utilizing various software to compile reports. The position involves communicating with law enforcement and local security guards to protect customer property.
Alert 360 is a U.S.-based home and business security company offering professionally monitored alarm systems, smart home automation, and advanced video surveillance. The company provides 24/7 TMA Five Diamond monitoring, remote video monitoring with AI-threat detection, and solutions including access control, intrusion detection, and energy management for businesses. Alert 360 is nationally trusted with over 20,000 five-star customer reviews.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ALERT 360.
32% below the average for this role