Detection & Investigation Analyst Lead - Outbound Zelle Fraud

Quantitative Marketing(1 month ago)

Pittsburgh, PAOnsiteFull TimeJunior$37,000 - $61,000Fraud Detection & Investigation

About this role

A Detection & Investigation Analyst Lead within PNC's FDO Zelle Fraud organization is an in-office role based in several U.S. locations focused on protecting customers and the bank by identifying suspicious activity. The position supports PNC's effort to minimize fraud and organizational risk through analysis and coordination with stakeholders. The role reports within the fraud detection organization and operates on a defined schedule with no visa sponsorship.

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Required Skills

Fraud Detection
Investigation
Actimize
Excel
Analytical Thinking
Customer Service
De-escalation
Risk Mitigation
Research
Communication

Qualifications

Bachelors

About Quantitative Marketing

pnc.com

PNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.

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