About this role
A Fraud Analyst at Toast is responsible for reviewing customer accounts with suspicious activity, conducting investigations, and providing operational feedback to improve fraud prevention measures. The role involves collaboration with various teams to identify fraud patterns and contribute to the company's fraud mitigation strategies.
Required Skills
- Investigation
- Data Analysis
- Fraud Detection
- Customer Service
- Communication
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.
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