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Developer Support Executive at Dow Jones - ApplyBlast

Developer Support Executive

Dow Jones

1 day ago

3.5 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Developer Support Executive provides technical support to customers building applications using Dow Jones APIs and services, resolving complex issues and ensuring adherence to technical and branding guidelines. The role involves mentoring staff, creating technical documentation and code samples, and collaborating with internal teams to enhance platform functionality and customer experience.

Responsibilities

Provide technical support for developers implementing Dow Jones APIs and services
Certify customer applications to ensure adherence to technical and branding guidelines
Troubleshoot and resolve complex technical issues related to network connectivity and APIs

Skills

About Dow Jones

dowjones.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

1882

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Dow Jones publishes the world’s most trusted business news and financial information in a variety of media. It delivers breaking news, exclusive insights, expert commentary and personal finance strategies.