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DeWalt Customer Service Representative at BLACK+DECKER - ApplyBlast

DeWalt Customer Service Representative

BLACK+DECKER

7 days ago

3.6 on Glassdoor

Addison, Illinois, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The DeWalt Customer Service Representative serves as an on-site employee within the T&O Commercial team, handling customer orders, pricing, and product inquiries. This role focuses on driving incremental sales, resolving product or service issues, and providing expert guidance on tool applications and maintenance. The position requires strong customer service skills and the ability to work full-time Monday through Friday.

Responsibilities

Handle pricing and verify customer orders
Resolve product or service problems
Conduct customer sales and service

Skills

About BLACK+DECKER

blackanddecker.com

Headquarters

Towson, Maryland, United States

Company Size

10001+ employees

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BLACK+DECKER® is a consumer products brand offering a wide range of power tools, outdoor equipment, hand tools, vacuums, and home and kitchen appliances designed to make DIY and everyday tasks easier. Their product lineup includes cordless drills, lawn mowers, leaf blowers, string trimmers, handheld vacuums, steam mops, and kitchen appliances such as air fryers, coffee makers, and blenders. BLACK+DECKER products are designed for home improvement, yard maintenance, and everyday household use.